Privacy Policy

Welcome to Best Bike Box Hire (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, https://bestbikeboxhire.co.uk (“the Site”).

1. Who We Are

Best Bike Box Hire provides bike box rental services to help cyclists transport their bikes safely. For the purposes of data protection laws, we act as the data controller for any personal information we collect from you via the Site.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Information You Provide

• Contact Details: Name, email address, phone number, and billing address when you fill out forms or make a booking.
• Payment Details: Payment information is processed securely by our third-party payment provider and is not stored on our servers.

2.2 Automatically Collected Information

• Cookies and Analytics: Information about your visit to the Site, including your IP address, browser type, pages visited, and the time and date of your visit. This helps us improve our website and services.

3. How We Use Your Information

We use your personal information to:

• Process bookings and provide rental services.
• Respond to your enquiries or requests.
• Improve the functionality and performance of the Site.
• Comply with legal obligations or resolve disputes.

4. Cookies

Our Site uses cookies to enhance user experience and provide analytics. By using our Site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

5. How We Share Your Information

We may share your personal information with:

• Service Providers: Such as payment processors, delivery services, and website hosting providers.
• Legal Authorities: When required by law or in connection with legal claims.

We will never sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request corrections to your data.
• Request deletion of your data in certain circumstances.
• Object to or restrict certain types of data processing.
• Withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected]

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Retention of Data

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and significant changes will be communicated where appropriate.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email:  [email protected]
Phone: 01706 551389